Refund Policy

Last updated November 5, 2026

Draft for review. Written in plain English for launch prep. A lawyer and a parent/guardian should review it before DevMint goes live.

The short version: mistakes get refunded in full, cancel a paid plan any time with no fee, and job money is held until you approve the work.

1.Right now

DevMint is in test mode before launch: no real money is charged for plans, rings or jobs. This policy is what applies once payments go live.

2.Charged by mistake

Double-charged, charged after you cancelled, or charged because of a bug on our side? Email @devmint_dev on DevMint within 30 days with your username and the date, and we’ll refund it in full to your original payment method.

3.Paid plans (Creator, Pro, Studio)

Paid plans renew automatically each month (or year) until you cancel. We show the price and renewal period before you subscribe, and there are no hidden fees.
Cancel any time in Settings → Plans & billing (downgrade to Free). You keep your plan until the end of the period you already paid for. No cancel fee.
We don’t give partial refunds for unused days, except for mistakes (above) or where the law where you live says we must.

4.One-time purchases and credits

One-time purchases (like credit packs or cosmetic profile items) aren’t refundable once used or added to your profile, except for mistakes or where the law requires.
Free AI credits have no cash value and can’t be refunded or exchanged.

5.Jobs (escrow)

When you hire someone, your payment is held by DevMint (through Stripe), not paid out yet.
If the job is cancelled before work is submitted, the held money goes back to you in full. The 10% platform fee comes out of the developer’s side, so buyers are never charged extra.
If you and the developer disagree about the work, open a dispute in the job. DevMint reviews it and decides where the held money goes (full refund, partial, or release).
Money already released to the developer (after you approve, or 7 days after work is submitted with no response) can’t be pulled back through DevMint.

6.iPhone purchases

Anything bought inside the iPhone app is charged by Apple, so refunds go through Apple (reportaproblem.apple.com).

7.How long it takes

Approved refunds go back to your original payment method. Banks usually show them within 5–10 business days. Questions: @devmint_dev on DevMint.